02 / Operations
IT Support
End-user support, issue investigation, clear communication, and dependable follow-through across the systems everyday people rely on.
View IT support workSupport / troubleshooting / service
Selected work
A closer look at the infrastructure projects, active labs, and problem-solving work that bridge the gap between development and operations.
01 / Primary focus
Active lab seriesBuilding and documenting realistic network environments to practise design, validation, troubleshooting, and the operational thinking behind resilient infrastructure.
Current project
CML Lab Rebuild
Taking an existing CCNA topology into Cisco Modeling Labs for deeper, more realistic network topology.
View CML lab rebuild →02 / Operations
End-user support, issue investigation, clear communication, and dependable follow-through across the systems everyday people rely on.
View IT support workSupport / troubleshooting / service
03 / Foundation
5+ years building and supporting web technologies - a background that now guides my approach to systems, documentation and problem-solving approach.
View web workDevelopment / maintenance / support